How the car donation process works
Start with the title you have, even if it is not perfect
A clean, signed title is the easiest way to donate, but CarLift Utah can still help you understand your options if the paperwork is not perfect. Out-of-state titles are commonly accepted, so a car registered in another state can often be picked up in Salt Lake City or nearby suburbs. If your title is damaged, missing, or you are unsure which version is current, call before pickup. Heritage for the Blind can help you navigate the appropriate state process and determine whether the vehicle can be accepted while title paperwork is being resolved.
If you lost the title, ask before you delay donating
A lost title does not automatically mean you cannot donate. In many cases, the next step is applying for a duplicate title through the state that issued it. Heritage for the Blind can guide you on what to request and what information may be needed, such as the vehicle identification number, owner name, and current address. Some vehicles without titles can sometimes be accepted, depending on state rules, vehicle status, and available documentation. The best move is simple: contact CarLift Utah, explain the situation, and get clear instructions before scheduling pickup.
Handle liens before the donation pickup
If there is a lien or loan listed on the title, that lien generally must be satisfied before the vehicle can be donated. The lender or lienholder has a legal interest in the vehicle until the loan is paid or released. Contact your lender to request a lien release or instructions for releasing the title. If you recently paid off the vehicle, ask whether the lender will send a signed release, an updated title, or electronic confirmation accepted by your state. CarLift Utah can help you understand what to have ready, but the lienholder must clear the lien.
Confirm the legal owner if the title is in another name
The title should be signed by the legal owner listed on the document. If the vehicle is in someone else’s name, that person usually needs to sign the title over to Heritage for the Blind at pickup. If the owner is a deceased spouse, parent, or relative, additional paperwork may be required, such as probate documents, letters of administration, a small-estate affidavit, or an affidavit of heirship, depending on the state and circumstances. Do not guess or sign for someone else. Call CarLift Utah first so the pickup can be planned correctly.
Sign over the title at free pickup
When your free tow is scheduled in the Salt Lake Metro, the driver brings the pickup paperwork and confirms the vehicle. At pickup, you sign the title over to Heritage for the Blind, EIN 58-2164446, not to the towing company. Remove your personal items and plates if required for your situation. After the title handoff, donors typically do not need a separate DMV visit, though you should keep copies of your paperwork for your records. For vehicles valued over $500, Heritage for the Blind provides IRS Form 1098-C as required.
Key facts about car donation
Clean title paperwork is preferred, but missing-title situations can sometimes be worked through with guidance.
Any active lien must be satisfied or released by the lender before the donation is completed.
Out-of-state titles are accepted for many Salt Lake City vehicle donations.
The title is signed over to Heritage for the Blind at pickup, not the tow driver personally.
Vehicles without titles can sometimes be accepted; call CarLift Utah to discuss your exact situation.
Free towing is available across Salt Lake City and the surrounding Salt Lake Metro.